Terms and Conditions

Please read these terms of service as they contain information about your rights and obligations when using the QTS Literacy Tutor service. (“this website”, “We”, “QTS Literacy Tutor”, “Literacy Skills Test”, “the company”).

QTS Literacy Tutor is a trading name of Complete Tuition Ltd.

1. Introduction

1.1 QTS Literacy Tutor is a service provided by Complete Tuition Ltd.

1.2 By using our website, you agree to these Terms, including our Privacy Policy. If you do not accept them, please do not use the site.

1.3 “We”, “our” and “us” refer to QTS Literacy Tutor; “you” and “your” refer to users of the site.

1.4 These Terms override any previous versions and may be updated periodically—please check regularly.

1.5 We recommend printing a copy for your records.

2. Intellectual Property & Website Use

2.1 All website content is owned by QTS Literacy Tutor and protected by copyright.

2.2 You may use materials for personal or educational purposes only. Reproduction or redistribution without permission is prohibited.

2.3 Links to external websites are not under our control and we’re not responsible for their content or any third-party services.

2.4 Tutor profiles are created by third parties. We do our best to verify information, but we are not liable for tutors’ actions or performance.

3. Tutor Terms

3.1 Tutors must be at least 18 and provide proof of qualifications if requested. By joining, tutors consent to the use of their profiles in marketing.

3.2 All hourly rates are set by QTS Literacy Tutor and must be followed. No extra charges (e.g., travel or printing) are allowed.

3.3 Tutors must maintain professionalism and respond to tutee enquiries within 2 days.

3.4 Tutors are self-employed and responsible for their own taxes. They do not represent QTS Literacy Tutor as employees.

3.5 Tutors must indemnify QTS Literacy Tutor against any claims related to their services.

3.6 Tutors’ profiles may be publicly visible and appear in search engines.

3.7 Tuition invoices must be paid on time as specified by QTS Literacy Tutor.

4. Tuition Contract

4.1 The tuition agreement is strictly between the tutor and tutee. QTS Literacy Tutor is not party to any individual tuition contracts.

4.2 Tutors may have their own cancellation policies, typically requiring 24 hours’ notice.

4.3 We are not liable for any contractual or service issues between tutors and tutees.

5. Disclaimers and Liability

5.1 We do not guarantee uninterrupted website access or that content is free from viruses.

5.2 Our website content is for general guidance only.

5.3 We are not responsible for any damages arising from use of our site or tuition services.

5.4 Users must not misuse the website or its materials for commercial gain without consent.

6. Data and Communication

6.1 We may store and use your contact information for service and marketing purposes.

6.2 Communications from us will be via the email you provided. It’s your responsibility to keep this updated.

7. General

7.1 We may update these Terms and site content at any time.

7.2 If any part of these Terms is found unenforceable, the remainder will still apply.

7.3 These Terms are governed by English law. Legal proceedings may be brought in England and Wales, or your country of residence in the UK.